Vocational Qualification in Tourism Industry

Receptionist

Come and study Tourism Industry at Tredu Santalahdentie!

Come to study at Tredu!

Apply period 20.02. - 22.03.2023

Apply here!
Apply period
20.02. - 22.03.2023
Audience
Lukio tai ammatillinen perustutkinto
Program starts
07.08.2023
Price
No tuition fee

Content of the studies

Tredu offers Hotel Receptionist studies in English. This program is for you to develop your skills into an international expert with strong customer service attitude, good language skills and ability to work in different cultural environments. Communication and interaction skills are the most important skills of a receptionist, who is responsible for the wellbeing, comfort and safety of customers.


The receptionist’s work includes guiding customers, making room reservations, invoicing, as well as check-in and check-out. In addition, introducing and selling products and services of tourism industry and guiding customers through the use of local travel services.


These studies provide expertise in hotel services and tourism environment as well as the customer service end English language skills. International networking during the studies includes on-the-job learning in Finland and abroad. You may also take part in international student exchanges and working life projects.

Tourism is an international customer service industry and has a variety of job responsibilities. The receptionist does, with a big heart, customer service work for example in accommodation establishments with various business ideas, as well as in companies and establishments providing tourism, conference and congress, spa, health and wellness services.

Requirements for student selection

• Qualification equivalent to Finnish General upper secondary education, (high school diploma) or Vocational upper secondary education.
• Good command in English language
• Interest in working as Hotel receptionist
• This education is targeted at people living in Finland or in EU/Schengen countries.
• To be eligible to apply you need to have the right to work in Finland. https://migri.fi/en/right-to-work
• Priority is given to applicants with sufficient Finnish language skills (A2.1)

Motivation and language skills are tested in admission interview.

How to apply

Fill out the application form in Opintopolku. Please attach all the relevant documents regarding language level and previous education with your application (high school diploma or upper secondary vocational education certificate). The entrance exam will be held on Wednesday 27th April, 2023 at Tredu Pyynikki Campus, (Santalahdentie 10) Tampere. All eligible applicants will be invited to the interview by email. The results of student selection will be announced on the 8th June, 2023. The studies begin on 7th August, 2023.

eRequirements of this Study Program

Further information

TreduNavi hakupalvelu
e-mail tredu.haku@tampere.fi
tel +358 40 170 5649

Guidance counselor Merja Helin
tel +358408257240
e-mail Merja.Helin@tampere.fi