Specialist Vocational Qualification in Cleaning and Property Services

Content of the qualification

The work of a supervisor or expert in the cleaning and property services sector includes developing personnel skills, planning operations, anticipating personnel needs and recruiting. They are responsible for the profitability of the customer site’s operations and the quality of the service. Through specialization, a supervisor in the sector may have professional skills in eco-efficiency management, assessing the functionality and operating condition of a property, managing multiple services, developing cleaning and property services or dimensioning and selling cleaning and property services.

Holders of a Specialist Vocational Qualification in Cleaning and Property Services may work in property maintenance, domestic services and the cleaning sector. They may also work as experts of property maintenance and the cleaning sector in the context of properties and property design or dimension workloads in cleaning and property services.

A supervisor in the cleaning and property services sector is skilled in organization and may act consistently even in difficult situations. Other important things when working in this field are:

• good communication skills
• ability to see the big picture
• leadership and supervisory skills
• teamwork skills
• strong professional competence
• ability to handle pressure and criticism

The scope of the Specialist Vocational Qualification in Cleaning and Property Services is 180 cp.
Check out Finnish National Agency for Education´s requirements for this qualification.

The study period is approximately from 6 months to 18 months or according to the personal study plan.

You can complete the full qualification or individual units.

How studies are carried out

• Orientation day, online via Teams 13:00–16:00
• Online sessions, online via Teams (Wednesdays 13:00–16:00, approx. twice a month)
• Assignments in the Moodle learning environment
• Workplace-based learning
• Personal guidance
• A workplace instructor is assigned in apprenticeship training
• Most learning takes place at your workplace
• The language of instruction is English

This training is suitable for you if you

• already have work experience in the field
• are working in the sector and want to expand your skills
• have access to a computer
• are fluent in English language
• work in a suitable supervisory environment

How to apply

If you want to study through an apprenticeship, contact the sector-specific Apprenticeship Specialist Mikko Heikkinen before applying.

Apprenticeships are suitable for different stages of your career. Whether you are an experienced worker or just starting out, an apprenticeship gives you the flexibility to combine work and study. Develop your skills while working in your own job, either as an employee or as an entrepreneur. In addition, apprenticeships include study days at the school and/or online and independent study.

For the employer, apprenticeship is a practical and work-based way to develop staff skills.

In case you need assistance in in applying, don’t hesitate to contact apprenticeship specialist with your supervisor/boss so that she/he can help you asking right questions and filling the application form.

When the training is completed through an apprenticeship, the majority of studying and learning takes place at the student’s own workplace. In this case, the student agrees with their employer on starting apprenticeship training or independently finds a suitable workplace for the training. Read more about apprenticeship training.

Further information

Susanna Santala
tel: +358 (0)40 610 6198
susanna.santala@tampere.fi